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AI chatbots recommend shopping at Walmart over just about anywhere else, analysts find

AI chatbots recommend shopping at Walmart over just about anywhere else, analysts find

  • Time:

    17:53

  • Date:

    05 Oct 2026

  • Read Time:

    1 min

  • Author:

    Just2Trade Research Team

The next retail battleground could be AI recommendation engines, according to UBS

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A Walmart sign on the exterior of a store with customers outside.
UBS analysts said that popular AI chatbots “increasingly view Walmart as a default answer for everyday consumption.”

Photo: Getty Images

More shoppers are turning to AI tools like Claude and ChatGPT for shopping advice, and these chatbots appear likelier to recommend physical-store chains Walmart and Costco over Amazon.com, a UBS analysis found.

Analysts at the firm detailed their findings in a research note on Monday, as AI search becomes a bigger competitive front for brands fighting for consumers’ attention, and as some and try to collaborate with the biggest AI platforms.

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